International service alerts

Stay up to date with events that may affect your international shipping

Blue globe with flags

Service Suspensions

Delivery to several destinations is not possible due to absent transport capacity or local suspension of services. These situations are dynamic and the information is subject to change. Mail and parcels cannot be delivered to the following destinations:

Haiti, North Korea, Palestine, South Sudan, Syria, Timor-Leste and Yemen.

Potential delays and other disruptions

With the International Service Alerts, we keep you informed of events that may impact your international shipping.

Looking for a resolved alert that may have impacted your delivery?
Resolved delays and other disruptions can be found at the bottom of the page.

Spain (ES)

Reported Last update Expected delay Reason for alert
20 February, 2025 Ongoing no delay Our partner CTT Express cannot provide tracking information due to IT issues since Tuesday, 18 February. Tracking updates of shipments in the CTT network and delivery confirmations are currently not available. The delivery of shipments is not affected. CTT is working to solve the issue as soon as possible.

Malaysia (MY)

Reported Last update Expected delay Reason for alert
20 February, 2025 Ongoing 2 days Mail and parcels with destination Malaysia may be delayed due to limited air transport capacity.

Canada (CA)

Reported Last update Expected delay Reason for alert
19 February, 2025 Ongoing 2 days Mail and parcels with destination Canada delivered by our partner Canada Post are expected to be delayed due to an IT issue at our partner's side from Wednesday, 12 February to Wednesday, 19 February. Parcels shipped via our partner UniUni are not affected.

Myanmar (MM)

Reported Last update Expected delay Reason for alert
19 February, 2025 Ongoing 2 days Mail and parcels with destination Myanmar may be delayed due to limited air transport capacity.

Brunei (BN)

Reported Last update Expected delay Reason for alert
19 February, 2025 Ongoing 2 days Mail and parcels with destination Brunei may be delayed due to limited air transport capacity.

Finland (FI)

Reported Last update Expected delay Reason for alert
18 February, 2025 Ongoing 3 days Delivery Duty Unpaid parcels with destination Finland delivered by our partner Posti may be delayed due the impact of a strike organised by the Service Union lasting from Monday, 17 February to Thursday, 20 February. Goods in free circulation within the European Union are not affected.

Belgium (BE)

Reported Last update Expected delay Reason for alert
11 February, 2025 Ongoing, updated on 17 February 3 days Mail and parcels with destination Belgium delivered by our postal partner bpost may be delayed due the impact of a strike organised by the Belgian Union authorities that started Thursday, 13 February. The strike is still ongoing and the expected delay increased from 1 day to 3 days.
1 day Mail and parcels with destination Belgium delivered by our postal partner bpost may be delayed due the impact of a strike by the Belgian Union authorities planned on Thursday, 13 February.

Greece (GR)

Reported Last update Expected delay Reason for alert
4 February, 2025 Ongoing 1-3 days Mail and parcels with destination Greece may be delayed due to capacity issues at our postal partner Hellenic Post.

United States (US)

Reported Last update Expected delay Reason for alert
6 December, 2024 Ongoing, confirmed on 31 January 3-4 days Mail and parcels to certain areas of the United States may be delayed due to capacity issues at O'Hare International Airport. The affected areas are Chicago and its surroundings. This previously communicated disruption is still relevant and the expected delay increased from 1-2 days to 3-4 days.
Mail and parcels to certain areas of the United States may be delayed due to capacity issues at O'Hare International Airport. The affected areas are Chicago and its surroundings.

Ireland (IE)

Reported Last update Expected delay Reason for alert
22 January, 2025 Ongoing, confirmed on 31 January 4-6 days Mail and parcels with destination Ireland delivered by our postal partner An Post may be delayed due to backlogs caused by adverse weather and staffing issues at the partner.

Tajikistan (TJ)

Reported Last update Expected delay Reason for alert
24 January, 2025 Ongoing, confirmed on 31 January 3 weeks Mail and parcels with destination Tajikistan may be delayed due to limited air transport capacity.

Romania (RO)

Reported Last update Expected delay Reason for alert
24 January, 2025 Ongoing, confirmed on 31 January 1 week Mail and parcels with destination Romania delivered by our postal partner Romania Post may be delayed due to backlogs at the partner.

Sudan (SD)

Reported Last update Expected delay Reason for alert
5 December, 2024 Ongoing, confirmed on 31 January 2 weeks Mail and parcels to certain areas of Sudan cannot be delivered due to the current local situation. Delivery is possible in the following areas: Port Sudan, Red Sea State, Kassala in the Kassala State, Wadi Halfa in the Northern State, Shandi & Atbara in the River Nile State, Daba, Dongola and Halfa in the Northern State, Omdurman in the Khartoum State and Gadarif in the Gadarif State. The expected delay increased to 2 weeks.
Mail and parcels to certain areas of Sudan cannot be delivered due to the current local situation. The areas that are not affected are Port Sudan, Red Sea State, Kassala in the Kassala State, Wadi Halfa in the Northern State, Shandi & Atbara in the River Nile State, Daba, Dongola and Halfa in the Northern State, Omdurman in the Khartoum State and Gadarif in the Gadarif State.

United Kingdom (UK)

Reported Last update Expected delay Reason for alert
10 January, 2025 Ongoing, confirmed on 31 January no delay Update 16 January: Following the communication of last week, related to the issue at the European customs system in France. We can inform you that as from now, the EAD (Export Administrative document) is available for all shipments where the POE (Proof Of Export) was no longer available. This work-around solution should be a workable alternative for Delivery Duty Paid (DDP) shipments going from EU origins to the UK.
Since November 25, 2024, the European customs system that monitors the creation and closing of transit documents (T1 / T2 documents) can no longer recognise export leaving declarations departing from France. French customs indicated to fix this on December 18, 2024. However, the issue is still ongoing and there is no indication when the system will be operational again. Due to this issue, no Proof of Exports (POE) can be issued for Delivery Duty Paid (DDP) shipments going from EU origins to the UK. Spring is developing a work-around solution to provide an alternative document. Communication will be shared once the work-around is live.

Mayotte (YT)

Reported Last update Expected delay Reason for alert
17 December, 2024 Ongoing, confirmed on 31 January 3-4 weeks Mail and parcels with destination Mayotte may be delayed due to the impact of tropical cyclone Chido. This previously communicated issue is still ongoing and the expected delay increased from 2 weeks to 3-4 weeks.
Mail and parcels with destination Mayotte may be delayed due to the impact of tropical cyclone Chido.

Kosovo (XK)

Reported Last update Expected delay Reason for alert
23 December, 2024 Ongoing, confirmed on 31 January 5 days Mail and parcels with destination Kosovo may be delayed due to local issues at our postal partner.

China (CN)

Reported Last update Expected delay Reason for alert
5 December, 2024 Ongoing, confirmed on 31 January 2 days Mail and parcels with destination China may be delayed due to limited air transport capacity.

Belarus (BY)

Reported Last update Expected delay Reason for alert
21 May, 2024 Ongoing, confirmed on 31 January 7 days Mail and parcels with destination Belarus may be delayed due to flying restrictions and complications at the border. Therefore all shipments are transported by truck, resulting in a delay of seven days.

Iraq (IQ)

Reported Status update Expected delay Reason for alert
11 October, 2024 Ongoing, confirmed on 31 January 3 weeks Updated 8 November: The expected delay increased from 2 to 3 weeks.
Mail and parcels with destination Iraq may be delayed due to the effects of the current local situation on transport capacity.

Poland (PL)

Reported Last update Expected delay Reason for alert
25 July, 2024 Ongoing, confirmed on 31 January 1-3 days Mail and parcels with destination Poland delivered by postal partner Polish Post may be delayed due to operational issues at the partner.

Jordan (JO)

Reported Last update Expected delay Reason for alert
11 October, 2024 Ongoing, confirmed on 31 January 2 weeks Mail and parcels with destination Jordan may be delayed due to the effects of the current local situation on transport capacity.

Iran (IR)

Reported Last update Expected delay Reason for alert
20 September, 2024 Ongoing, confirmed on 31 January 4 weeks Update on 12 November: This disruption is still relevant and the expected delay increased from 3 to 4 weeks. First notification on 20 September: Mail and parcels with destination Iran may be delayed due to limited transport capacity. Additionally, tracking may be incomplete due to IT issues at our postal partner Iran Post.

Australia (AU)

Reported Last update Expected delay Reason for alert
4 October, 2024 Ongoing, confirmed on 31 January 2-3 weeks Mail and parcels with destination Australia may be delayed due to limited transport capacity.
9 August, 2024 Ongoing, confirmed on 31 January 1-3 days Mail and parcels with destination Australia may be delayed due to backlogs at customs in Australia.

Israel (IL)

Reported Last update Expected delay Reason for alert
13 August, 2024 Ongoing, confirmed on 31 January 3-4 weeks Mail and parcels with destination Israel may be delayed due to the current local situation affecting transport capacity and deliveries by our postal partner Israel Post. This previously communicated disruption is still relevant and the expected delay increased to 3 to 4 weeks.

Lebanon (LB)

Reported Last update Expected delay Reason for alert
8 August, 2024 Ongoing, confirmed on 31 January 10 days Mail and parcels with destination Lebanon may be delayed due to the current local situation and limited transport capacity. This previously communicated disruption is still relevant and the expected delay increased to 10 days.

Eritrea (ER)

Reported Last update Expected delay Reason for alert
13 September, 2024 Ongoing, confirmed on 31 January 3 weeks Mail and parcels with destination Eritrea may be delayed due to limited transport capacity.

Papua New Guinea (PG)

Reported Last update Expected delay Reason for alert
10 September, 2024 Ongoing, confirmed on 31 January 3 weeks Mail and parcels with destination Papua New Guinea may be delayed due to limited transport capacity.

South Africa (ZA)

Reported Last update Expected delay Reason for alert
26 June, 2024 Ongoing, confirmed on 31 January 10-14 days Mail and parcels with destination South Africa may be delayed due to capacity issues at our postal partner South African Post Office.

Russia (RU)

Reported Last update Expected delay Reason for alert
19 June, 2024 Ongoing, confirmed on 31 January 7-10 days Mail and parcels with destination Russia continue to be delayed due to the closed airspace. The current allowed setup is causing a much longer transit time to reach this country of destination.

Colombia (CO)

Reported Last update Expected delay Reason for alert
19 June, 2024 Ongoing, confirmed on 31 January more than 21 days Mail and parcels with destination Colombia may be delayed due to capacity issues at our postal partner Colombia Post and the airport in Colombia. These previously communicated issues continue to exist.

New Caledonia (NC)

Reported Last update Expected delay Reason for alert
19 June, 2024 Ongoing, confirmed on 31 January 30 days Mail and parcels with destination New Caledonia may be delayed due to limited air transport capacity.

Brazil (BR)

Reported Last update Expected delay Reason for alert
1 February, 2024 Ongoing, confirmed on 31 January more than 21 days Mail and parcels with destination Brazil may be delayed due to backlogs at the Brazilian customs office.

Haiti (HT)

Reported Last update Expected delay Reason for alert
21 March, 2024 Ongoing, confirmed on 31 January no delivery Mail and parcels with destination Haiti cannot be delivered due to absent air transport.

Palestine (PS)

Reported Last update Expected delay Reason for alert
17 October, 2023 Ongoing, confirmed on 31 January no delivery Mail and parcels with destination Palestine cannot be delivered due to the current local situation.

Ukraine (UA)

Reported Last update Expected delay Reason for alert
12 June, 2023 Ongoing, confirmed on 17 January unknown Due to the current situation in Ukraine we are experiencing delays in the delivery of mail and parcels to Ukraine in certain cities and regions. Access to the east of Ukraine is limited. Especially in the regions of Luhansk, Kharkiv, Kherson, Mykolayiv, Zaporizhzhya and Donetsk. The availability of cities and regions can change over time due to safety considerations.

South Sudan (SS)

Reported Last update Expected delay Reason for alert
21 April, 2023 Ongoing, confirmed on 31 January no delivery Mail and parcels with destination South Sudan cannot be delivered due to a suspension of services in South Sudan.

Argentina (AR)

Reported Last update Expected delay Reason for alert
15 March, 2023 Ongoing, confirmed on 31 January no delay Due to IT issues at our partner in Argentina we are currently not able to provide all tracking information for items to Argentina.

North Korea (KP)

Reported Last update Expected delay Reason for alert
4 February, 2022 Ongoing, confirmed on 31 January no delivery Mail and parcels with destination North Korea cannot be delivered due to absent transport.

Timor-Leste (TL)

Reported Last update Expected delay Reason for alert
4 February, 2022 Ongoing, confirmed on 31 January no delivery Mail and parcels with destination Timor-Leste cannot be delivered due to absent transport.

Yemen (YE)

Reported Last update Expected delay Reason for alert
4 February, 2022 Ongoing, confirmed on 31 January no delivery Mail and parcels with destination Yemen cannot be delivered due to absent transport.

Resolved delays and other disruptions

Country Date of alert Expected delay Reason for alert
Argentina (AR) 20 September, 2024 1 week Mail and parcels with destination Argentina may be delayed due to limited transport capacity.
Australia (AU) 4 September, 2024 2-3 days Mail and parcels to the areas southeast Australia and Tasmania may be delayed due to severe weather conditions.
Austria (AT) 16 September, 2024 3-5 days Mail and parcels with destination Austria may be delayed due to floods.
Barbados (BB) 20 September, 2024 1 week Mail and parcels with destination Barbados may be delayed due to limited transport capacity.
Belarus (BY) 12 November, 2024 no delay Mail and parcels with destination Belarus may have incomplete tracking information due to IT issues at our postal partner Belpochta. The delivery of shipments is not affected.
Belgium (BE) 10 January, 2025, resolved on 29 January, 2025 1-3 days Mail and parcels with destination Belgium delivered by our postal partner BPost may be delayed due to an interprofessional strike organised by the major Belgian unions on Monday, 13 January.
Bermuda (BM) 20 September, 2024 1 week Mail and parcels with destination Bermuda may be delayed due to limited transport capacity.
Bosnia and Herzegovina (BA) 8 October, 2024 2 weeks Mail and parcels to certain areas of Bosnia and Herzegovina may be delayed due to floods. The affected region is the Herzegovina-Neretva canton.
Canada (CA) 18 November, 2024, update 21 January, 2025, resolved on 10 February, 2025 2 weeks Mail and parcels with destination Canada may be delayed due to the backlogs created by an earlier communicated strike from 15 November to 17 December, 2024. The expected delay decreased from 7 weeks to 2 weeks.
Canada (CA) 18 November, resolved on 10 February, 2025 more than 7 weeks Mail and parcels with destination Canada delivered by our partner Canada Post are expected to be delayed due to a strike of its workers from Friday, 15 November to 17 December. Deliveries are suspended until the end of the strike. From Wednesday, 27 November, all mail and parcels to Canada Post cannot be handed over to the partner, and are therefore kept at our Spring GDS and PostNL depots. These will be handed over to the partner when the strike ends.
Cayman Islands (KY) 6 November, 2024 3-5 days Mail and parcels with destination Cayman Islands may be delayed due to hurricane Rafael.
Czech Republic (CZ) 16 September, 2024 3-5 days Mail and parcels to the north of Czech Republic may be delayed due to floods. The affected postal area codes are 30XXX, 40XXX, 50XXX, 60XXX and 70XXX.
Chile (CL) 6 August, 2024 1-3 days Mail and parcels to southern Chile may be delayed due to severe storms in the region.
Comoro Islands (KM) 16 January, 2024, resolved on 22 January, 2025 no delivery Mail and parcels with destination the Comoro Islands cannot be delivered due to absent air transport capacity.
Cuba (CU) 6 November, 2024 3-5 days Mail and parcels to the west of Cuba may be delayed due to hurricane Rafael.
Delivery Duty Paid parcels from the United Kingdom 4 February, 2025, resolved on 10 February, 2025 3 days Delivery Duty Paid parcels with origin the United Kingdom and destinations the European Union and Switzerland may be delayed due to an issue at the United Kingdom customs system on Saturday, 1 February. The issue was resolved the next day. No further delays are expected.
Delivery Duty Paid parcels 21 January, 2025, resolved on 29 January, 2025 no delay Update 23 January: The previously communicated disruption regarding Delivery Duty Paid parcels with an origin in the European Union and a non-EU destination, or a non-EU origin with an EU destination has been resolved since Wednesday, 22 January early afternoon. No further delays are expected.
Delivery Duty Paid parcels 21 January, 2025, resolved on 29 January, 2025 no delay Delivery Duty Paid parcels with an origin in the European Union and a non-EU destination, or a non-EU origin with an EU destination may be delayed due to an issue at the Dutch and United Kingdom transit customs system.
Delivery Duty Paid parcels 28 November, 2024, resolved on 21 January, 2025 1 day Delivery Duty Paid parcels with an origin in the European Union and a non-EU destination, or a non-EU origin with an EU destination may be delayed due to an issue at the Dutch customs system.
Denmark (DK) 30 December, 2024 3-5 days Mail and parcels with destination Denmark delivered by our postal partner PostNord Denmark may be delayed due to transport issues.
France (FR) 28 January, 2025, resolved on 4 February, 2025 1-2 days Mail and parcels to region Brittany in France may be delayed due to the impact of storm Herminia. The departments of Ille-et-Vilaine (35), Morbihan (56), Loire-Atlantique (44) are particularly affected by storm Herminia.
France (FR) 22 November, 2024 2-3 days Mail and parcels to certain areas of France may be delayed due to the impact of severe weather conditions. The affected regions are the cities of Caen, Rouen and Niort and their surrounding areas.
France (FR) 19 November, 2024 1-2 days Mail and parcels with destination France and origin Italy delivered by Colissimo may be delayed due to a local strike at the border between France and Spain on Tuesday, 19 and Wednesday, 20 November.
France (FR) 8 August, 2024 no delay The websites of our partners La Poste and Colissimo are temporarily unavailable for users across the world due to a cyberattack. Users in France do have access and others are soon to follow. Please use our Spring tracking webpage for up to date tracking. Deliveries are not affected.
Germany (DE) 5 December, 2024 1 day Mail and parcels to Germany, delivered by our partner Hermes may be delayed due to high volumes and limited capacity.
Guatemala (GT) 20 September, 2024 1 week Mail and parcels with destination Guatemala may be delayed due to limited transport capacity.
Greece (GR) 24 September, 2024, resolved on 4 February, 2025 3 days Mail and parcels with destination Greece may be delayed due to transport issues.
Greece (GR) 19 November, 2024 1-2 days Mail and parcels with destination Greece may be delayed due to a local strike.
Greece (GR) 21 November, 2024 no delay Mail and parcels with destination Greece may have incomplete tracking information due to an IT issue at our postal partner. Tracking updates after arrival in Greece can be affected. Deliveries are not affected.
Grenada (GD) 20 September, 2024 1 week Mail and parcels with destination Grenada may be delayed due to limited transport capacity.
Honduras (HN) 20 September, 2024 1 week Mail and parcels with destination Honduras may be delayed due to limited transport capacity.
Hong Kong (HK) 15 November, 2024 2-3 days Mail and parcels to Hong Kong may be delayed due to cyclone Toraji.
Iceland (IS) 7 February, 2025, resolved on 19 February, 2025 2-3 days Mail and parcels with destination Iceland may be delayed due the closing of the airport of Iceland on Wednesday, 5 February and Thursday, 6 February due to severe weather conditions. The airport is open again and no further delays are expected.
Iceland (IS) 3 February, 20255, resolved on 19 February, 2025 2 days Mail and parcels with destination Iceland may be delayed, due the closing of the airport of Iceland on Friday, 31 January and Saturday, 1 February due to severe weather conditions. The airport is open again and no further delays are expected.
Ireland (IE) 28 January, 2025, resolved on 4 February, 2025 1-2 days Mail and parcels with destination Ireland may be delayed due to the impact of storm Herminia.
Ireland (IE) 24 January, 2025, , resolved on 4 February, 2025 4-6 days Mail and parcels with destination Ireland may be delayed due to the impact of storm Éowyn.
Ireland (IE) 10 January, 2025, resolved on 22 January, 2025 1-2 days Mail and parcels to certain areas in Ireland may be delayed due to the impact of a snowstorm. The affected areas are Cork, Clare, Dublin, Galway, Kilkenny, Kerry, Limerick, New Ross, Portarlington and Tipperary and their surroundings.
Ireland (IE) 9 December, 2024 7 days Mail and parcels with destination Ireland may be delayed due to the effects of storm Darragh.
Ireland (IE) 30 October, 2024 1-3 days Due to severe weather conditions during transport, delays are to be expected in the delivery of mail and parcels to Ireland.
Ireland (IE) 17 September, 2024 no delay Mail and parcels with destination Ireland via our postal partner AnPost may have incomplete tracking information due to an IT issue at our partner's side on Monday, September 16. The expected delivery date of shipments communicated by An Post may be later than anticipated, but actual delivery dates will not be affected. Parcels shipped via our commercial partner Fastway are not affected.
Italy (IT) 22 january, 2025, resolved on 4 February, 2025 1-2 days Mail and parcels to certain regions in Italy delivered by our partner Bartolini may be delayed due to operational slowdowns at the partner. The affected areas are Trentino Alto Adige, Cesena and Napoli Casandrino.
Italy (IT) 16 January, 2025, resolved on 4 February, 2025 1-3 days Mail and parcels with destination Italy, delivered by Poste Italiane may be delayed due to backlogs caused by an IT issue at our postal partner Poste Italiane. This disruption is expected to last until the end of week 4.
Italy (IT) 23 December, 2024, resolved on 16 January, 2025 3-5 days Mail and parcels with destination Italy may be delayed due to various issues at our partners.
Italy (IT) 12 December, 2024 1 day Mail and parcels with destination Italy, delivered by our partner BRT may be delayed due to planned strikes organised by unions on Friday, 13 December.
Italy (IT) 22 November, 2024 1-2 days Mail and parcels with destination Italy, delivered by our partner BRT may be delayed due to planned strikes organised by unions on Friday, 29 November, Monday, 9 December and Tuesday, 10 December.
Italy (IT) 15 November, 2024 1-2 days Mail and parcels to the island of Sicily in Italy may be delayed due to severe weather conditions on Tuesday 12 and Wednesday 13 November. The affected provinces are Catania, Enna, Messina, Ragusa and Siracusa.
Italy (IT) 12 November, 2024 1-2 days Mail and parcels to the region Lombardy in Italy delivered by our partner Bartolini may be delayed due to a local strike on Tuesday, 12 November. The affected areas are Milan and its surroundings and Brescia.
Italy (IT) 23 October, 2024 1-3 days Mail and parcels with destination Northern Italy are expected to be delayed due to floodings in the area.
Italy (IT) 4 October, 2024 1-2 days Mail and parcels with destination Italy may be delayed due to a national strike in Italy on Friday 18 October.
Italy (IT) 19 September, 2024 1-2 days Mail and parcels to certain areas in Italy may be delayed due to floods. The affected areas are Emilia-Romagna and part of Marche.
Italy (IT) 12 August, 2024 2 days Mail and parcels with destination Italy, delivered by our partner Bartolini may be delayed due to a public holiday in Italy on Thursday 15 August and Friday 16 August.
Jamaica (JM) 6 November, 2024 3-5 days Mail and parcels with destination Jamaica may be delayed due to hurricane Rafael.
Jamaica (JM) 20 September, 2024 7 days Mail and parcels with destination Jamaica may be delayed due to limited transport capacity.
Japan (JP) 30 December, 2024, resolved on 16 Januari, 2025 3-5 days Mail and parcels with destination Japan may be delayed due to limited air transport capacity.
Laos (LA) 13 September, 2024 3-5 days Mail and parcels to the north of Laos may be delayed due to floods caused by typhoon Yagi.
Libya (LY) 5 January, 2024 no delivery Mail and parcels with destination Libya cannot be delivered due to absent air transport capacity.
Malaysia (MY) 3 December, 2024 3-5 days Mail and parcels to certain areas of Malaysia may be delayed due to floods. The affected regions are Terengganu, Kedah and Kelantan with postal area codes 05XXX, 06XXX, 21XXX, 22XXX, 23XXX, 24XXX, 16XXX, 17XXX and 18XXX.
Malta (MT) 13 March, 2024, resolved on 16 January, 2025 3-5 days Mail and parcels with destination Malta may be delayed due to limited air transport capacity and backlogs at Malta Post.
Myanmar (MM) 19 February, 2025, resolved 20 February, 2025 2 days Mail and parcels with destination Myanmar may be delayed due to limited air transport capacity.
Poland (PL) 16 September, 2024 3-5 days Mail and parcels to the south of Poland may be delayed due to floods. The affected postal codes are 43XXX, 47XXX, 48XXX, 57XXX, 58XXX and 59XXX.
Portugal (PT) 19 November, 2024 1-2 days Mail and parcels with destination Portugal may be delayed due to a local strike at the border between France and Spain on Tuesday, 19 and Wednesday, 20 November.
Portugal (PT) 17 September, 2024 3-5 days Mail and parcels to certain regions in Portugal may be delayed due to wildfires. The affected regions are Porto, Braga, Viana do Castelo and Aveiro.
Romania (RO) 16 September, 2024 3-5 days Mail and parcels with destination Romania may be delayed due to floods.
Saint Kitts and Nevis (KN) 20 September, 2024 1 week Mail and parcels with destination Saint Kitts and Nevis may be delayed due to limited transport capacity.
Saint Lucia (LC) 20 September, 2024 1 week Mail and parcels with destination Saint Lucia may be delayed due to limited transport capacity.
Saint Martin (MF) 20 September, 2024 1 week Mail and parcels with destination Saint Martin may be delayed due to limited transport capacity.
Slovenia, Romania, Croatia and Bulgaria 16 January, 2025, resolved on 29 January, 2025 1-3 days Mail and parcels with destinations Slovenia, Romania, Croatia and Bulgaria delivered by our postal partners may be delayed due to transport issues. This previously communicated issue is ongoing and affects not only Slovenia, but also Romania, Croatia and Bulgaria.
Spain (ES) 28 January, 2025, 4 February, 2025 1-2 days Mail and parcels to the region of Galicia in Spain may be delayed due to the impact of storm Herminia.
Spain (ES) 20 November, 2024 1-2 days Mail and parcels with destination and origin Spain may be delayed due to a local strike at the border between France and Spain on Tuesday, 19 and Wednesday, 20 November.
Spain (ES) 14 November, 2024 2-3 days Mail and parcels to several regions in Spain may be delayed due to floodings started on Wednesday 13 November. The affected areas are the province of Malaga and the municipality of Jerez.
Spain (ES) 30 October, 2024 unknown Update on 19 November: Mail and parcels to the province of Valencia may be delayed due to the floods of Wednesday, 30 October. The affected postal area codes start with 46XXX. This previously communicated disruption is ongoing, but less regions are currently affected and the expected delay changed from 2-5 days to unknown. First notification 30 October: Due to floods in Spain, mail and parcels destination Albacete, Valencian Community and Balearic Islands may be delayed. Affected postal codes: 02XXX, 12XXX, 46XXX, 03XXX, 07XXX.
Thailand (TH) 3 December, 2024 3-5 days Mail and parcels to certain areas of Thailand may be delayed due to floods. The affected regions are Nakhon Si Thammarat, Songkhla, Phatthalung, Pattani, Yala and Narathiwat with postal area codes 80130, 90XXX, 93XXX, 94XXX, 95XXX and 96XXX.
Thailand (TH) 13 September, 2024 3-5 days Mail and parcels to northern and upper central Thailand may be delayed due to floods caused by typhoon Yagi. The affected postal areas are 13XXX, 43XXX, 50XXX, 57XXX, 63XXX, 65XXX, 83XXX and 91XXX
Thailand (TH) 23 August, 2024 2-3 days Mail and parcels to northern and eastern Thailand may be delayed due to floods. The affected postal codes are 24XXX, 54XXX and 55XXX.
Turkey (TR) 24 July, 2024 no delay Mail and Parcels for destination Turkey may be subject to tracking discrepancies. Delivery dates coming from the postal systems may deviate from the delivery dates presented on the local tracking page. The delivery of shipments is not affected. Turkish Post is investigating the issue and will see to resolve it as soon as possible.
United Kingdom (UK) 30 October, 2024 1-2 days Delivery Duty Paid mail and parcels with origin or destination United Kingdom are delayed due to an issue at Dutch customs system.
United Kingdom (UK) 28 August, 2024 2-3 days DDP parcels to the United Kingdom may be delayed due to an IT issue. It has been solved and backlogs are being cleared in the next 2 days
United Kingdom (UK) 13 March, 2024 1-2 days Mail and parcels with destination the United Kingdom delivered by Royal Mail via postal routing may be delayed due to backlogs at customs. Only shipments subjected to customs, where taxes and duties are not paid upfront (DDU, so not DDP) will be affected.
United States (US) 31 January, 2025, resolved on 10 February, 2025 5 days Delivery Duty Paid parcels with an origin in the European Union and destination the United States delivered by our partner UPS, are expected to be delayed due to an issue at the Dutch customs transit system on Friday, 31 January.
United States (US) 14 January, 2025, resolved on 29 January, 2025 3-5 days Mail and parcels to the city of Los Angeles, California, in the United States may be delayed due to the impact of wildfires.
United States (US) 8 January, 2025, resolved on 16 January, 2025 1 week Mail and parcels with destination the United States may be delayed due to the impact of severe weather conditions. The affected states are Delaware, District of Columbia, Kansas, Maryland, Missouri, Nebraska, New Jersey, Oklahoma, Pennsylvania, Texas, Virginia and West Virginia.
United States (US) 9 October, 2024 1 week Mail and parcels to certain areas of the United States may be delayed due to floods and severe weather events caused by hurricanes Helene and Milton. The affected regions are the states Florida, Georgia, South Carolina, North Carolina and Virginia.
United States (US) 30 September, 2024 5-7 days Mail and parcels to certain areas of the United States may be delayed due to hurricane Helene. The affected states are Florida, Georgia, North Carolina, South Carolina and Virginia.
United States (US) 27 September, 2024 2 days Mail and parcels to certain areas of the United States may be delayed due to limited transport capacity. The affected postal codes are 35000-84499.
Vietnam (VN) 10 September, 2024 1 week Mail and parcels to certain areas in Vietnam may be delayed due to severe weather conditions. The affected areas are Lao Cai, Yen Bai, Phu Tho, Lang Son, Lai Chau, Quang Ninh, Thai Nguyen, Bac Kan, Cao Bang, Tuyen Quang, Ha Noi and Hai Phong.
Need help with your international shipping?
Personal-Support