Customs clearance solutions for e-commerce
Ship easily into new countries with time-saving solutions
Spend less time on customs clearance and more time growing your business
We find the fastest, most cost-effective ways to get your goods cleared
No surprise Duty or VAT fees for your customers on the doorstep
Save valuable time by simplifying your cross-border shipping with expert solutions
Simple, speedy international shipping
We handle your cross-border administration
Our specialist teams calculate and declare VAT and Duty payments, take care of customs declarations and get your goods cleared quickly.
Full transparency for you
Paperless solutions log everything into your digital international shipping data, speeding up and simplifying your delivery management.
Full transparency for your customers
All additional costs are calculated and paid for at your webshop checkout, so your customers are never surprised by nasty extra fees on the doorstep.
Discover our flagship UK solution
No long transit times after Brexit
Priority clearance means our clients have been trading between the UK and EU with no extra delays.
No additional hassle at the border
Easy shipping for goods of any value to and from the UK. No extra administration or Duty and VAT payments for recipients.
Frequently asked questions about e-commerce customs clearance
What is customs clearance in e-commerce shipping?
Customs clearance is the process of preparing and submitting documentation required to move goods across borders. Spring GDS handles this for you, including VAT and Duty declarations, so your parcels clear customs smoothly and legally.
EU customs and documentation, what is required?
1. Invoice with relevant data
2. Proof of Origin documents if applicable
3. Product specific document if applicable
UK customs and documentation, what is required?
1. The invoice with relevant data
2. Proof of Origin documents if applicable
3. Product-specific document if applicable
When sending goods to the UK. regulations governing the import of goods are bound.
Customs requirements
Each parcel do not require a physical customs declaration form if the customs process will be performed via IT systems.
Each parcel do not require a commercial invoice if clearance is performed automatically though we strongly advise you to attach it to the parcel to facilitate the customs process.
Multiples are not permitted.
Value HS Code requirements.
Import duties and taxes
UK charges tax and import duties that are applicable on the majority of imports. However the amount of duties and tax depend on the value of the goods shipped.
Please note! We do our best to keep this information up to date, but as the sender you are ultimately responsible for the contents of your shipment. Spring may not be held responsible for any damages to or confiscation of the shipment. Therefore, we ask that you refer to the website of your local postal company, customs department, or embassy of the country to which you are sending your shipment for the most recent information.
What is a basic customs compliant commercial invoice?
Customs invoice should at least contain the following information:
Origin of goods by HS codes
Gross & Net weight of goods by HS code
Values of the goods and currencies by HS code
Value of any added services such as Transport or insurances
EORI number & VAT registration number
Seller
Buyer
The above information will determine if duty is payable if applicable. Please note that some may not be dutiable such as service for example. Additionally, if you are sending for example samples, the invoice should still include the wording “Nominal Value for Customs Purpose Only” and should therefore also contain a nominal value. Important to mention that if goods are shipped without commercial invoice this may affect processing of the goods at customs hence delays in your delivery to final consumer.
It is Important to mention that if goods are shipped without commercial invoice this may affect processing of the goods at customs hence delays in your delivery to final consumer.
More information may be required depending of the incoterms (DAP or DDP) you will choose to ship.
Contact us now and request more information to your local account manager who will provide you with the list of required data field applicable to your shipping choice.
Can I manage customs data digitally with Spring GDS?
Absolutely. Our paperless customs solutions log declarations and tax data directly into your shipping dashboard—saving time and ensuring compliance with international trade requirements.
